To ensure successful implementation and continued assistance throughout your ONESOURCE Transfer Pricing license, Thomson Reuters provides two levels of support and training through the University program of ONESOURCE Transfer Pricing.

We'll work with you to determine the type of service that best fits your needs.

Transfer Pricing Support Package:

• Installation assistance for ONESOURCE Transfer Pricing software
• Internet software training
• Insight into the functionality of ONESOURCE Transfer Pricing software, including navigation, use of features, and data entry
• Economic Support
• Assistance identifying intercompany transactions
• Transfer pricing best method selection 
• Comparable search strategy
• How to create and update studies 
• Access to transfer pricing industry webcasts
• Access to monthly software training webcasts with CPE
• Licensing and billing questions

If you would like a senior ONESOURCE Transfer Pricing professional assigned to your account, we provide an Advanced Support and Training Package. This option includes the transfer pricing support package listed above, as well as a professional who provides comprehensive economic support.

As part of the transfer pricing support* package, ONESOURCE Transfer Pricing clients have the option of contacting their client service manager or their designated professional services team from 9:00 AM to 6:00 PM local time, Monday through Friday, excluding holidays.

Holiday Schedules:

• U.S. Schedule
• International Schedule

For more information on our support and training packages or for any questions you may have, please contact us today.

*Thomson Reuters reserves the right to change the terms of ONESOURCE Transfer Pricing support.